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The Nursing Assistant: Communication With Residents and their Families (2021 edition)

Part of the Series : The Nursing Assistant (2021 edition)
DVD (Chaptered) Price: $149.95
DVD + 3-Year Streaming Price: $224.93
3-Year Streaming Price: $149.95



For newly admitted residents, adjusting to life in a nursing home is often difficult. Communicating in a warm and friendly manner can help ease a resident’s sense of isolation. The foundation for good communication is trust. Featuring interviews with caregivers, residents, and their family members, this program reviews the skills needed to develop good communication with residents and their families. It highlights the importance of listening to a resident, describes ways to build trust, considers how to communicate with residents who have poor vision and hearing, and examines the importance of good communication with family members. The program also describes actions that should be taken when a resident has a complaint or problem that the CNA cannot help them solve.

Length: 21 minutes

Item#: FMK240156

Copyright date: ©2021

Closed Captioned

Performance Rights

Prices include public performance rights.

Not available to Home Video, Dealer and Publisher customers.