Importance of Empathy in Counseling (03:38)
Carl Rogers discusses listening to clients attentively, picking up on their feelings and emotions, and reflecting those feelings back to them. Recording interviews helped him improve his therapeutic skills.
Non-Directive Therapy (02:41)
For years, Rogers focused on the content of therapist responses, rather than empathic listening quality. This was misinterpreted as a technique of reflecting client feelings. Positive regard and therapist congruence promote growth in the client-counselor relationship.
Trends toward Self-Directed Therapy (02:26)
Research shows a high degree of empathy helps bring about client change and learning. Rogers lists different therapy approaches where therapists are considered experts manipulating situations. There has been a pushback to empower clients to create change.
Using Empathic Listening (02:32)
Rogers outlines Gene Gendlin's approach to therapy of using appropriate words and phrases to reveal internal client experience and provides an encounter group example.
Applying Empathy in a Counseling Setting (02:44)
Rogers discusses entering the client's private perceptual world, being sensitive to changing felt meanings flowing in them, temporarily living in their lives, and acting as a confident companion. The counselor must lay aside their own values and prejudices.
Research Findings on Empathy (05:16)
Empathy is a key variable in the success of a counseling course; is associated with therapeutic process and movement; can be measured early on in a client-counselor relationship; and experienced and psychologically mature therapists offer higher degrees of empathy.
Counselor Empathy Study (02:34)
Six experienced therapists submitted interviews typical of their work to Raskin, who elicited reviews from 83 therapists. The degree of empathic quality varies in those relationships; only two correlated positively with the therapeutic ideal.
Credits: Carl Rogers on Empathy: Part 1 (00:39)
Credits: Carl Rogers on Empathy: Part 1
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