In business, negotiation takes place every day. Negotiating occurs when two or more people are trying to get each other to do something. This program looks at the fundamentals of negotiation: identifying each person’s goals; building a persuasive argument; creating win-win situations through creative compromise. (15 minutes)

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Part of the Series : Business Communications

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		Listening Good listening skills are an important ingredient for success. Different aspects that reinforce the value of listening as a business skill are presented, as well as tips to improve listening effectiveness. (15 minutes)(more details)		VHS $69.95 DVD $69.95 DVD + 3-Year Streaming $104.93 3-Year Streaming $69.95
		Business Presentations An oral presentation is a way for businesses to provide information to a group of people. The advantages of an oral presentation over a written one are discussed. The two parts of the presentation, the preparation and the delivery, are explored. (15 ...(more details)		VHS $69.95 DVD $69.95
		Conflict Resolution Conflict, if properly handled, can be a constructive element. In this program, viewers learn that with an understanding of teamwork and common goals, conflict can be resolved without damaging people or relationships. (15 minutes)(more details)		VHS $69.95 DVD $69.95 DVD + 3-Year Streaming $104.93 3-Year Streaming $69.95
		The Business Meeting No matter what occupation you are in, you often find yourself in a business meeting. Sometimes they are productive, sometimes they are not. In this program, the basics of a successful business meeting are presented: setting an agenda; deciding who sh...(more details)		VHS $69.95 DVD $69.95
		Teamwork on the Job The first few months on the job can be a little unsettling, as the new employee tries to settle in. This program provides tips and techniques that will help a new employee become part of the "team." Viewers learn about the importance of listening and...(more details)		VHS $69.95 DVD $69.95

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