Conflict, if properly handled, can be a constructive element. In this program, viewers learn that with an understanding of teamwork and common goals, conflict can be resolved without damaging people or relationships. (15 minutes)

Tell a Friend! Your Name: Your Email: Your Friend's Email: Your Message: We respect your privacy and will not use your friend's address without permission. Item#: FMK6104 Copyright date: ©1995

Part of the Series : Business Communications

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DVD	$69.95
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3-Year Streaming	$69.95

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		Listening Good listening skills are an important ingredient for success. Different aspects that reinforce the value of listening as a business skill are presented, as well as tips to improve listening effectiveness. (15 minutes)(more details)		VHS $69.95 DVD $69.95 DVD + 3-Year Streaming $104.93 3-Year Streaming $69.95
		Business Presentations An oral presentation is a way for businesses to provide information to a group of people. The advantages of an oral presentation over a written one are discussed. The two parts of the presentation, the preparation and the delivery, are explored. (15 ...(more details)		VHS $69.95 DVD $69.95
		Negotiating In business, negotiation takes place every day. Negotiating occurs when two or more people are trying to get each other to do something. This program looks at the fundamentals of negotiation: identifying each person's goals; building a persuasive arg...(more details)		VHS $69.95 DVD $69.95
		The Business Meeting No matter what occupation you are in, you often find yourself in a business meeting. Sometimes they are productive, sometimes they are not. In this program, the basics of a successful business meeting are presented: setting an agenda; deciding who sh...(more details)		VHS $69.95 DVD $69.95
		Teamwork on the Job The first few months on the job can be a little unsettling, as the new employee tries to settle in. This program provides tips and techniques that will help a new employee become part of the "team." Viewers learn about the importance of listening and...(more details)		VHS $69.95 DVD $69.95

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