Reading is discussed as a way to receive information. The way in which we read depends on the reason for reading: whether for information or leisure purposes. Ways to improve reading skills and comprehension of the material are discussed. (15 minutes)

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Part of the Series : Business Communications

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		Listening Good listening skills are an important ingredient for success. Different aspects that reinforce the value of listening as a business skill are presented, as well as tips to improve listening effectiveness. (15 minutes)(more details)		VHS $69.95 DVD $69.95 DVD + 3-Year Streaming $104.93 3-Year Streaming $69.95
		Business Writing There are many forms of written communication and specific reasons for using each. The structures of letters, memos, and reports are looked at in further detail as well as methods of organizing the message in each. (15 minutes)(more details)		VHS $69.95 DVD $69.95
		Speaking Speaking is one of the most effective communication skills, but it can be fraught with problems. Speaking style and voice quality are two aspects of speaking that have an effect on the listener. Methods of improving speaking ability are discussed. (1...(more details)		VHS $69.95 DVD $69.95
		The Writing Process An effective message is a well-organized one. This program illustrates how and when a message should be written rather than spoken. It also explains the stages of the writing process: outline preparation, drafting, and editing. (15 minutes)(more details)		VHS $69.95 DVD $69.95
		Viewing As well as speaking or writing, motions and symbols can be used to communicate ideas. Various examples of these types of communication are given. What we communicate is also greatly affected by unconscious messages delivered through our body language...(more details)		VHS $69.95 DVD $69.95

See additional titles in Elements of Language | Academic Success | Technical Communication | Business Education | Human Communication