This program examines the communication process and its four components—the sender, the medium, the message, and the receiver. The role that each plays as well as the many barriers to communication that exist in the business world are discussed, along with suggestions of ways to avoid these barriers. (15 minutes)

Tell a Friend! Your Name: Your Email: Your Friend's Email: Your Message: We respect your privacy and will not use your friend's address without permission. Item#: FMK6089 Copyright date: ©1994 DVD (Chaptered) ISBN 978-1-61616-357-0

Part of the Series : Business Communications

VHS	$69.95
DVD (Chaptered)	$69.95
DVD + 3-Year Streaming	$104.93
3-Year Streaming	$69.95

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Not available to Home Video, Dealer and Fulfillment Dealer customers. Only available in the US.

		Listening Good listening skills are an important ingredient for success. Different aspects that reinforce the value of listening as a business skill are presented, as well as tips to improve listening effectiveness. (15 minutes)(more details)		VHS $69.95 DVD $69.95 DVD + 3-Year Streaming $104.93 3-Year Streaming $69.95
		Business Presentations An oral presentation is a way for businesses to provide information to a group of people. The advantages of an oral presentation over a written one are discussed. The two parts of the presentation, the preparation and the delivery, are explored. (15 ...(more details)		VHS $69.95 DVD $69.95
		Importance of Business Communication This program defines communication and its components. The importance of communication skills in the workplace, especially in this age of information technology, is discussed. Productivity can be increased by establishing an atmosphere where effectiv...(more details)		VHS $69.95 DVD $69.95
		Speaking Speaking is one of the most effective communication skills, but it can be fraught with problems. Speaking style and voice quality are two aspects of speaking that have an effect on the listener. Methods of improving speaking ability are discussed. (1...(more details)		VHS $69.95 DVD $69.95
		The Writing Process An effective message is a well-organized one. This program illustrates how and when a message should be written rather than spoken. It also explains the stages of the writing process: outline preparation, drafting, and editing. (15 minutes)(more details)		VHS $69.95 DVD $69.95

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