The workplace changes in response to changes in society and technology, and the office reflects the larger environment in which it exists. This program recounts the history of the secretary and provides pointed discussion about the future of office professionals. (10 minutes)

Tell a Friend! Your Name: Your Email: Your Friend's Email: Your Message: We respect your privacy and will not use your friend's address without permission. Item#: FMK1570 VHS ISBN 978-0-89113-219-6

Part of the Series : The Hub of the Wheel: Training the Office Professional

VHS	$79.95
DVD	$79.95

Prices include public performance rights.
Only available in the US and Canada.

		Projecting a Professional Image Projecting a professional image promotes and supports success. Clerical personnel are members of an important segment of the office "team," and the level at which these people function can have a great impact on the success of any organization. Becau...(more details)		VHS $79.95 DVD $79.95
		Coping with Conflict Conflict-differences between people caused by differing values, goals, or a variety of other circumstances-is a natural part of life. This program focuses on the ways in which conflict can be used for positive outcomes. (13 minutes)(more details)		VHS $79.95 DVD $79.95
		Problem Solving We make plans based on events proceeding as they should, but, in reality, problems arise more often than not. One of the most important sets of skills, in or out of the office, is problem solving. This program, presented in seminar format, addresses ...(more details)		VHS $79.95 DVD $79.95 DVD + 3-Year Streaming $119.93 3-Year Streaming $79.95
		Charting a Career Course Success in a career as an office professional requires that the phrase "only a secretary" disappear from the minds of those training to be office workers. The realization that opportunities are limitless requires that individuals recognize their own ...(more details)		VHS $79.95 DVD $79.95
		Making Your Voice Heard The telephone is a unique medium with its own requirements for maximizing communication. When used properly, the telephone can be an effective tool for managing time, information, and problem solving. A business's public image begins with the telepho...(more details)		VHS $79.95 DVD $79.95

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