This series teaches the interpersonal skills necessary to succeed as an office professional. It focuses on the human side of the office environment, and in clear, believable demonstrations, offers workable solutions to common office challenges. Student workbook also available (see item #429). 10-part series.

Tell a Friend! Your Name: Your Email: Your Friend's Email: Your Message: We respect your privacy and will not use your friend's address without permission. Item#: FMK1560

The Series Includes : Projecting a Professional Image | Listening to Others | Expressing Yourself | Coping with Conflict | Managing Your Time | Problem Solving | Dealing with Stress | Making Your Voice Heard | Charting a Career Course | A Changing Workplace

VHS	$799.50
DVD	$799.50

Prices include public performance rights.
Only available in the US and Canada.

		The Mosaic Workplace: Managing the Multicultural Workplace This series addresses the problems and opportunities of the demographic reality of the '90s and beyond. Native-born whites whose first language is English will soon constitute the minority in the workforce-a mosaic of colors, languages, and cultural ...(more details)		VHS $939.50 DVD $939.50
		Person-to-Person Skills: Excellence in Customer Service This series of workshops-on-video is designed to improve employees' success and work satisfaction while improving employers' profitability and competitive edge by taking advantage of a company's most costly investment-getting a customer-in the most o...(more details)		VHS $914.50 DVD $914.50
		How to Be More Successful in Business Building a better mousetrap is not enough to guarantee success in business; its builder must also be able to schedule its manufacture, control inventory, set the correct price, devise marketing strategy, collect receivables, deal with taxes, hire and...(more details)		VHS $799.60 DVD $799.60
		Business Telephone Techniques This series provides suggestions and clear demonstrations which will enable the viewer to get the most benefit out of his or her telephone calls. 6-part series.(more details)		VHS $599.70 DVD $599.70
		The Hub of the Wheel Workbook This 160-page workbook was specifically designed to be used in conjunction with the 10-program The Hub of the Wheel video series. It contains exercises, suggestions, group activities, and checklists to assist those training for careers as office prof...(more details)		Workbook $14.95

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